Quality Assurance Analyst - Algorithms (Portugal-based)

Sword Health is on a mission to free two billion people from pain as the world’s first and only end-to-end platform to predict, prevent and treat pain. 

With 67% of members achieving a pain-free life and a 70% reduction in surgery intent, at Sword, we are using technology to save millions for our 25,000 enterprise clients across three continents. Today, we hold the majority of industry patents, win 70% of competitive evaluations, and have raised more than $300 million from top venture firms like Founders Fund, Sapphire Ventures, General Catalyst, and Khosla Ventures.

Recognized as a Forbes Best Startup Employer in 2024, this award highlights our focus on being a destination for the best and brightest  talent. Not only have we experienced unprecedented growth since our market debut in 2020,  but we’ve also created a remarkable mission and value-driven environment that is loved by our growing team. With a recent valuation of $3 billion, we are in a phase of hyper growth and expansion, and we’re looking for individuals with passion, commitment, and energy to help us scale our impact. 

Joining Sword Health means committing to a set of core values, chief amongst them to “do it for the patients” every day, and to always “deliver more than expected” on behalf of our members and clients.

This is an opportunity for you to make a significant difference on a massive scale as you work alongside 900+ (and growing!) talented colleagues, spanning three continents. Your charge? To help us build a pain-free world, powered by technology, enhanced by people — accessible to all.

Algorithms Team:

Our Algorithms team is a versatile Software Engineering team. They build production-ready software for complex problems that require technical and innovative solutions.The team combines:

- software engineering ability;

- technical expertise and versatility;

- product and clinical awareness.

The largest example of their work is the motion tracking and motion analysis engine that enables our AI Care Specialist to guide our members during their exercise sessions, providing a human-like Physical Therapy experience.

What you’ll be doing:

• Define and perform manual tests thereby ensuring product quality;
• Identify defects and track issues through resolution;
• Develop, implement and maintain quality assurance processes and procedures;
• Be an active participant in all parts of the software development process, cross-functionally, making sure testing “shifts left”;
• Conduct investigations by analyzing logs and using internal support tools;
• Document functional requirements, test results, team processes and tutorials;
• Proactively and clearly report status and quality risks to stakeholders;
• Support Product Operations tasks such as configuring devices, conducting pilot/testing sessions with users, etc.

What you need to have:

• A technical background, preferably Engineering OR Minimum 2 years experience in working in a Software Development team (in any role);
• Excellent oral and written communication skills (Portuguese and English);
• Ability to interpret and analyze data of different types;
• Ability to interpret and write functional requirements;
• Great time management and organizational skills;
• Proactive attitude, critical thinking.

What we would love to see:

• Solid knowledge of software testing, testing tools and version control;
• Basic knowledge of Python (or scripting in other languages).

To ensure you feel good solving a big Human problem, we offer:

• A stimulating, fast-paced environment with lots of room for creativity;
• A bright future at a promising high-tech startup company;
• Career development and growth, with a competitive salary;
• The opportunity to work with a talented team and to add real value to an innovative solution with the potential to change the future of healthcare;
• A flexible environment where you can control your hours (remotely) with unlimited vacation;
• Access to our health and well-being program (digital therapist sessions);
• Remote or Hybrid work policy: We have offices in Porto and Lisbon, so if you want to have face-to-face contact you can always work from there.