A better way to feel better.

When you become a Sword member, you’ll get full access to your own Physical Therapist, a kit that will include a tablet and, depending on your condition, could include wearable sensors, a personalized therapy program, and access to educational resources within the app.

You can find this out on our eligibility page. If you are not eligible at this time, please let your employer or health plan know you’d like to try Sword Health. They can contact us directly.

Your program, your pace. Your program is made with you in mind—which means that your dedicated Physical Therapist will work around your schedule to complete your program. Your program will last as long as it takes for you to find relief.

No! Sword is offered at no cost to you, as a benefit provided by your employer or health plan. There are no out-of-pocket costs to those who wish to participate.

This depends on your employer or health plan. Some of our partners offer Sword to domestic partners, dependents, and retirees.

Once you have successfully enrolled in the Sword program you will receive an email with the date and time of your video call with your assigned Physical Therapist. If you can’t find the email in your inbox, please check the spam or the promotions folder of your email account. If you’ve checked your spam folder and still haven’t received an email from us, please contact us at [email protected]. Following the call you will receive your kit and program from your PT.

For best results, we recommend completing 3-5 sessions per week on average. However, the exact time it takes to complete your program will be personal to you, and the time it takes to implement lifestyle changes is difficult to measure. Fortunately, our digital format allows you to take your program at your own pace, so you can complete your session when you want, where you want.

Need help? Got questions? Simply shoot us an email at [email protected] and someone will get back to you shortly.

It’s best to treat one part of your body at a time. When you apply, you can let us know which part of your body you want to work on first—and if you have pain in more than one area, we suggest choosing the pain that limits you the most. Once you’re able to find relief from this type of pain, you begin another program and a different part of the body.

Most Sword members begin to feel relief from pain and improved mobility within a few weeks. 62% of members report feeling pain free*, and our members see up to a 70% reduction in surgery intent. We also hear our members report improvements in other lifestyle factors like better sleep!