Senior Product Designer (Member App Core)

Sword Health is on a mission to free two billion people from pain as the world’s first and only end-to-end platform to predict, prevent and treat pain. 

Delivering a 62% reduction in pain and a 60% reduction in surgery intent, at Sword, we are using technology to save millions for our 2,500+ enterprise clients across three continents. Today, we hold the majority of industry patents, win 70% of competitive evaluations, and have raised more than $300 million from top venture firms like Founders Fund, Sapphire Ventures, General Catalyst, and Khosla Ventures.

Recognized as a Forbes Best Startup Employer in 2023, this award highlights our focus on being a destination for the best and brightest  talent. Not only have we experienced unprecedented growth since our market debut in 2020,  but we’ve also created a remarkable mission and value-driven environment that is loved by our growing team. With a recent valuation of $2 billion, we are in a phase of hyper growth and expansion, and we’re looking for individuals with passion, commitment, and energy to help us scale our impact. 

Joining Sword Health means committing to a set of core values, chief amongst them to “do it for the patients” every day, and to always “deliver more than expected” on behalf of our members and clients.

This is an opportunity for you to make a significant difference on a massive scale as you work alongside 800+ (and growing!) talented colleagues, spanning two continents. Your charge? To help us build a pain-free world, powered by technology, enhanced by people — accessible to all.

We are looking for a highly skilled and experienced Product Designer to lead the core experience of the Sword mobile app. The Sword Member app serves as the central hub for member engagement and provides a shared platform for our key programs, incorporating features like onboarding, chat, profiles, and more.

What you'll be doing:

• Translate user needs, business and technical requirements into designs that are visually delightful, easy to use, and emotionally engaging;
• Drive design solutions sensitive to industry trends that further business outcomes;
• Influence stakeholders across functions to gain support for design strategies;
• Drive collaboration with multiple partners, including product managers, engineers, marketing managers, brand and product designers;
• Connect user research, testing, and product data with design concepts with a focus on performance;
• Design beautiful visual experiences, with a focus on mobile and wearable interfaces;
• Able to translate Sword’s brand identity into user interfaces, following Sword's brand guidelines;
• Champion the design to development handoff process;
• Strong communication skills including clear and proactive communication and capable of conveying a range of complex technical issues to both programmers and non-technical team members.

What you need to have:

• 3+ years of professional design experience, preferably in an in-house product team;
• An excellent portfolio showcasing visual design work with a strong design sensibility and articulate storytelling;
• Experience in interpreting user data, both qualitative and quantitative, and design solutions focused on goals and metrics;
• Bachelor's or Master's degree in UX Design, Human-Computer Interaction, or related field;
• Must be proficient and highly skilled in Figma;
• Comfortable with Adobe tools (Photoshop, Illustrator, etc);
• Design for accessibility;
• Understanding of Design Systems and atomic design principles;
• Ability to express ideas through prototyping;
• Self-motivated, able to work independently but also collaborative and driven by group critique;
• Proven track record as an expert in design who can collaborate well with other functions;
• A thought leader in composition and integration, considering the broader scope of products;
• A deep understanding of how design translates to code and how your decisions will affect development complexity and timelines.

Bonus Points or We'd Love to see:

• Deep appreciation and talent for simple solutions to complex problems;
• Good time-management skills;
• Be sensitive to motion design.

To ensure you feel good solving a big Human problem, we offer:

• A stimulating, fast-paced environment with lots of room for creativity;
• A bright future at a promising high-tech startup company;
• Career development and growth, with a competitive salary;
• The opportunity to work with a talented team and to add real value to an innovative solution with the potential to change the future of healthcare;
• A flexible environment where you can control your hours (remotely) with unlimited vacation;
• Access to our health and well-being program (digital therapist sessions);
• Remote or Hybrid work policy.