Senior Salesforce Developer

Sword Health is on a mission to free two billion people from pain as the world’s first and only end-to-end platform to predict, prevent and treat pain. 

Delivering a 62% reduction in pain and a 60% reduction in surgery intent, at Sword, we are using technology to save millions for our 2,500+ enterprise clients across three continents. Today, we hold the majority of industry patents, win 70% of competitive evaluations, and have raised more than $300 million from top venture firms like Founders Fund, Sapphire Ventures, General Catalyst, and Khosla Ventures.

Recognized as a Forbes Best Startup Employer in 2023, this award highlights our focus on being a destination for the best and brightest  talent. Not only have we experienced unprecedented growth since our market debut in 2020,  but we’ve also created a remarkable mission and value-driven environment that is loved by our growing team. With a recent valuation of $2 billion, we are in a phase of hyper growth and expansion, and we’re looking for individuals with passion, commitment, and energy to help us scale our impact. 

Joining Sword Health means committing to a set of core values, chief amongst them to “do it for the patients” every day, and to always “deliver more than expected” on behalf of our members and clients.

This is an opportunity for you to make a significant difference on a massive scale as you work alongside 800+ (and growing!) talented colleagues, spanning two continents. Your charge? To help us build a pain-free world, powered by technology, enhanced by people — accessible to all.

We are seeking a highly skilled and experienced Senior Salesforce Admin/Developer to join our dynamic team. The ideal candidate will have extensive experience in Salesforce administration and development, with a deep understanding of Salesforce best practices, business processes, and technical capabilities. This role will be responsible for managing and optimizing our Salesforce platform, developing custom solutions, and ensuring the system meets the evolving needs of our business.

What you'll be doing:

• Manage and configure Salesforce applications to meet business requirements.
• Perform regular system maintenance, including user management, data integrity, and security settings.
• Implement and manage custom objects, fields, formulas, validation rules, workflows, and approval processes.
• Monitor and troubleshoot system performance and resolve issues as they arise.
• Design, develop, test, and deploy custom Salesforce solutions.
• Integrate Salesforce with other systems and third-party applications using REST/SOAP APIs, middleware, and other integration tools.
• Develop and maintain custom reports, dashboards, and analytical tools to support business decision-making.
• Collaborate with stakeholders to gather requirements, design solutions, and deliver enhancements that improve user experience and business processes.
• Lead Salesforce-related projects from concept to implementation, ensuring timely and high-quality delivery.
• Work closely with cross-functional teams to understand business needs, prioritize work, and manage project timelines.
• Provide technical guidance and mentorship to junior Salesforce administrators and developers.
• Ensure compliance with Salesforce best practices and organizational standards.
• Provide training and support to Salesforce users to enhance system utilization and effectiveness.
• Create and maintain documentation for system configurations, customizations, and development processes.
• Stay current with Salesforce releases, features, and best practices, and proactively suggest improvements to the platform.

What you'll need to have:

• Bachelor’s degree in Computer Science, Information Technology, Business, or a related field.
• Minimum of 5 years of experience in Salesforce administration and development.
• Previous experience with Salesforce integration using REST/SOAP APIs and middleware tools.
• Proven track record of successfully managing and delivering complex Salesforce projects.
• Proficient in Salesforce development tools.
• Strong knowledge of Salesforce architecture, data modeling, and security.
• Familiarity with Agile/Scrum methodologies and project management tools.
• Certification on Salesforce Administrator, Platform Developer I & II, and other relevant certifications are highly desirable.
• Excellent problem-solving and analytical skills.
• Strong communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Detail-oriented with a commitment to delivering high-quality work.