Nebraska Medicine is a nationally recognized academic health system with more than 10,000 employees, including over 1,000 physicians. It provides world-class care, research, and education throughout the region while also offering a competitive health and wellness program for its own workforce. The organization is committed to high standards in everything it delivers, including employee benefits.
The problem
Access to MSK care was limited for busy clinical staff
While Nebraska Medicine had an established in-person physical therapy program, many employees struggled to get care when they needed it. Clinic hours, shift-work, and limited availability made it difficult to book or attend traditional appointments. These challenges left many team members living with preventable MSK pain.
The organization needed a way to complement its in-house offering with something more flexible, accessible, and scalable across its large and diverse workforce.
The solution
Sword delivered flexible, high-quality MSK care
While Nebraska Medicine had an established in-person physical therapy program, many employees struggled to get care when they needed it. Clinic hours, shift-work, and limited availability made it difficult to book or attend traditional appointments. These challenges left many team members living with preventable MSK pain.
The organization needed a way to complement its in-house offering with something more flexible, accessible, and scalable across its large and diverse workforce.
Sword helped employees recover faster, avoid unnecessary surgeries, and complete their care plans without leaving work or delaying treatment.
Healthcare outcomes
Expanded access, improved outcomes
By adding Sword, Nebraska Medicine reached more employees with high-quality MSK care. The flexibility of digital access gave workers the ability to complete their therapy programs at home, on breaks, or after hours.
46%
of members avoided surgery¹
8.9/10
average program satisfaction¹
Financial results
Cost savings, efficiency, and impact across the system
With Sword in place, Nebraska Medicine delivered more value through its existing PT resources. The digital program expanded access to care while minimizing disruptions to clinical operations. Employees were able to get high-quality MSK support on their own schedules, and fewer required expensive follow-up interventions.
These improvements added up to an estimated $1.7 million in savings for the health system and a 2.8:1 ROI over the 12-month evaluation period.
